Services

Five things we do well, and nothing we don't.

We're a small desk on purpose, which means we say no to a lot of things. What's left is the work we're good at — and we'd rather refer you to a better fit than fake competence.

Service 01

Supplier sourcing

Who it's for: Independent buyers who need a new category, a backup vendor, or a maker they haven't been able to find online.
What's included: We take a discovery call, then pull 4–6 candidates from our network of 300+ vetted suppliers. We brief you on each one — minimums, lead times, terms, and the awkward stuff (returns policy, who answers the phone).
Timing: Typical turnaround: 7–10 business days from intake call to candidate brief.

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Service 02

Vendor vetting

Who it's for: Buyers who already have a supplier in mind and want a second opinion before placing a meaningful first order.
What's included: We verify EIN and reseller cert, pull D&B if available, call two existing buyers as references, and do a sample order on your behalf if you want it. You get a one-page report.
Timing: 5–7 business days. Faster if the supplier responds quickly.

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Service 03

Private-label sourcing

Who it's for: Boutiques, grocers and gift shops looking to put their own name on a few products without committing to container minimums.
What's included: We surface small-batch American makers who do private label in runs of 100–500 units. We help you sketch the spec sheet, negotiate the per-unit price, and stage the first run.
Timing: 3–8 weeks depending on category. Ceramics and textiles take longer than packaged goods.

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Service 04

Trade-show representation

Who it's for: Makers who hate sitting in a booth, and buyers who can't justify the travel for the third year in a row.
What's included: For makers: we rep your line at NY NOW, the Buyers Cash & Carry market in Rochester, and select regional shows. For buyers: we walk the floor on your behalf with a written brief, then bring back a curated short-list.
Timing: Two to three weeks of pre-show prep, then on-floor time.

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Service 05

Freight & logistics coordination

Who it's for: Anyone whose first wholesale order arrived re-classed and twice the quoted price.
What's included: We help you set the right freight class, consolidate LTL where it makes sense, and pick a broker who won't ghost you. For repeat lanes (e.g. Pennsylvania → Buffalo) we maintain a short list of regional carriers we trust.
Timing: Per-shipment or ongoing. Most buyers retain us for the first 3–5 shipments, then handle it themselves.

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Fees

How we get paid.

Buyers pay nothing to be in our network. Sourcing calls, candidate briefs, vendor vetting and freight advice are free.

Suppliers pay a placement fee only when an introduction results in a confirmed first order — typically 6–8% of that first PO, billed once. No subscriptions, no listing fees, no annual dues.

Trade-show representation and ongoing logistics work are quoted separately, by the day or by the lane. We'll always send a written estimate before we start.